This course is suitable for joint health and safety committee members, worker health and safety representatives, supervisors, workers, and health and safety professionals committed to preventing violence in the workplace.
The course consists of five modules:
1. Violence in the Workplace: Regulatory Requirements 2. Violence Risk Assessment 3. Violence Prevention Procedures 4. Violence Prevention Program 5. Industry-Specific Workshop
Successful completion of the course will enable participants to:
* Explain regulatory requirements relevant to preventing workplace violence * Conduct a violence risk assessment * Establish violence prevention measures and procedures * Develop a workplace violence prevention program
The industry-specific workshop can be customized to meet the needs of different industries. For example, the workshop could focus on techniques to defuse hostility for an audience who serves highly frustrated clients.
